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Q1. How does
your pricing work?
A. Please note, the prices you see on our website are Retail Prices. In order
for you to view your discounted prices, your account needs final approval. Your
next step is to look over our Terms and Conditions. Here is a link to our Terms
page .
http://www.net2mallsdropship.com/Terms-and-Conditions_ep_2-1.html. Once we
receive the form that you accept our terms, your account will be approved and
your discounted pricing will be shown.
Q2. Funding
your account
A. We accept Purchase Orders, Credit Cards and Paypal to purchase our products.
PayPal
Your initial account will be set up to only be able to use PayPal to pay for
your orders.
You may use PayPal to pay for your orders instantly. When you place an order
simply select "PayPal" from the payment option. When
you check out, you will
automatically be taken to PayPal's website to finalize the transaction. Once we
receive the order and the payment through PayPal we will ship the product.
Click here to set up a drop ship account.
Credit Cards & Purchase Orders (place on existing account)
In order to use this option, we
require a credit card on file.
If you prefer to use your credit card, we
require that a
Credit Card Authorization Form be filled out completed and faxed or emailed back to us.
Once we receive the Authorization Form, we will switch your account over to
allow you to place your orders by Purchase Order which will allow you to place
orders without having to provide your credit card info.
Here is the
Credit Card Authorization Form
("just right click on link and select "Save Target As") if you would like to fax it to us
ahead of time.
(Please note your credit card
will not be charged when the order is submitted, we manually charge credit card
orders about once every week to two weeks).
Q3. Can't Log In?
A. Please use your email address and your password you used to create your
account..
Q4. Do you charge a
membership fee or drop ship fee?
A. It's free to join. No membership or drop ship fees.
Q5. Is there
an order minimum?
A. No minimum.
Q6. What is the cost of the products?
A. Once your account is approved you will see a price in RED and if you click on
the product you will see two prices, a retail price and your price.
Your price is what we will charge you for the product, the retail price is what
the average website is selling this product for. Based on our experience this
price is very competitive, however don't think you have to have the lowest price
to make money, the way to make money is to have a lot of traffic to your site.
Q7. Do you
have a product feed?
A. Yes, our product feed is located
Here.
Q8. Do i
need a website to Join?
A. Yes you need your own website to join.
Q9. ABOUT EBAY & OTHER AUCTION SITES
A. You can list our products on any auction site as long as they are listed in a
"BUY IT NOW" format. You may not list any of our products on any auction sites
that are being sold and priced as an "AUCTION ITEM". We will only allow "Buy It
Now" format.
Q10. What
are the shipping charges?
A. At the bottom of each product description you will see a weight amount. We
use this weight form our
Click here for our shipping chart to calculate your shipping cots for that
item. Multiple item, we add the weights together and use the same chart.
Q11. What
countries do you ship to?
A. We ship all items in the US and smaller item to Canada.
Click here for our shipping chart.
Q12. Do
you ship to APO or FPO address?
A. Yes we ship to APO or FPO address. Please note that there is an additional
flat fee of $5 per order and $0.25 per pound of item weight. This fee covers the
extra hand labor involved with shipping this item and manually bringing it to
the post office. It also covers the insurance for the item. Please note this
charge will not show up on your order, but it will be charged manually.
Q13. Where are the products shipped from?
A. Our products ship directly from our warehouses.
Q14. Are there any invoices
sent with the orders?
A. No. We do not include any invoices with the orders with the exception of a
packing slip with the customers name and product info.
Q15. What
does your return label say?
A. Our return label says "The Shipping Department"
Q16. Do you
offer a return policy?
A. Yes we offer a return policy and we take care of all the returns.
Click here for our return policy.
Q17. Do you charge tax?
A. Yes, we charge 7% sales tax to all orders shipped to Florida.
Q18. When do you process and ship orders?
A. All orders are processed first thing in the morning with a cutoff time of
11:00 am Eastern Time for the in stock order to be shipped out the same day.
orders received after 11:00 will be shipped the following business day.
Q19. Do you
send out tracking info?
A. Yes. All tracking info is sent out by 5:00pm Eastern Time via email.
Q20. How long have you had a drop
ship program?
A. We been enjoying our drop ship program for over 3 years and growing every
month. The key to our success has been a niche product selection and the fastest
shipping department in any drop shipping company.
Q21. What if my questions is not listed?
A. No problem. Simply contact us with any questions you may have.
Click
here to contact us.
Click here to set up
a drop ship account
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